Wisepay

Gryphon School: Sherborne

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Dear Parents / Carers

SAST has been notified that there has been a data security incident which has affected the WisePay platform.  You may have noticed the website was offline temporarily in the last few days.

As a result of this incident we have been advised by the provider today that a limited number of parents’ card details within the WisePay system may have been shared unlawfully between 2ndOctober and 6th October.  All those affected will be informed as soon as we know.

In the meantime, please be conscious of any unusual bank transactions and if you are unsure of anything, advise your bank in the normal way. An investigation is currently underway regarding any potential data loss in partnership with the Information Commissioners Office.

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WisePay is the school’s secure online payment system, an easy way to pay for trips, transport, tickets or add credit to a child’s dinner money account.  Students can make purchases from the Café using their thumbprint, which is biometrically scanned and linked to their account.

Wisepay logo

WisePay helps parents see what their child is buying, stops cash being brought into school and reduces frustrating queues. A WisePay app can be downloaded to your mobile phone to make logging in to your child’s account easier. Our location code is 76179466

Alternatively you can log in using the link below to top up your child’s account and to check their balance.
Wisepay Login

If you are having problems making payments through Wisepay please try using Microsoft Edge or Chrome as the internet browser (instead of Internet Explorer).

Biometric consent formDownload
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SNOW CLOSURE - FRI 1ST FEBRUARY

 

*URGENT MESSAGE*

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